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Preserving the Founder’s Spirit
Company Mission Statement
The mission of Sun Chlorella USA is to make a positive difference in the health of people all over the world. We hope to achieve this through our over 30 years of research and development, education, a passion for excellence and our dedicated level of customer service that is delivered with the highest standards of integrity, professionalism, caring and company spirit.
Company Precept
Of cardinal importance to our company is carrying on the founder’s philosophy and benefiting society through chlorella
Company Principles
- Always endeavor to have correct knowledge of products, and sell products on the basis of business morality and a sense of ethics.
- Employee ethics mean that employees show the customer the true nature of medicinal foods based on the correct knowledge they have gained through their efforts, and that they never tell lies to sell products.
- Never sell products in a way that you will feel ashamed of.
Our Values
In order to live up to our mission of making a positive difference in the world, we need a set of values that define how we behave individually and collectively.
Raising The Standard
We always strive to have the correct knowledge of our products and to sell the products on the basis of business morality and a good sense of ethics. We succeed by exceeding customer expectations. Our commitment to premier customer service begins with understanding customer needs. It is realized through the design and delivery of quality products and services and the personal support that we provide. Each contact with a customer is an opportunity to increase customer satisfaction and win new business.
People Are The Key
Our people built this business and are the key to its future. We are committed to creating a workplace that is safe, a workplace where diversity is valued, and a workplace where individuals are treated fairly and with respect, where all people have the opportunity to expand their skills, and take advantage of new opportunities, and where accomplishments are recognized. We recognize the importance of our people and we seek knowledge and growth through learning.
We Work With Integrity
As a company and as individuals, we do the right things and never compromise our values. We honor our agreements and are honest in our communications. Our relationships with co-workers, customers and suppliers are based on openness and opportunities for mutual gain. Our sense of responsibility extends to leadership and good citizenship in the communities where we work.
We Strive For Excellence
No matter how good our products, services, and performance we are dedicated to making them better. We strive for excellence in everything that we do by being open to new ideas and better ways of working and not being afraid to take risks. We recognize that each of us can add real value to our business. By approaching our daily work with passion for innovation and a desire to learn and share that learning with our peers, we all make a difference.
We Set Our Goals Higher
We set our goals high because we know we can do great things. We treat these goals as promises to our customers and ourselves. Our continued success depends on keeping our promises. Success is measured by the results we produce in customer satisfaction, sales, profitability and the scope of opportunities we provide for our people.
